Responses

Action acknowledgment
Thanks for reporting this. We've taken actions against this accounts.
Sun, 20 Apr, 2014 at 6:16 PM
Device Connection Problem: Invalid
Thanks for contacting us. We've tested this on our devices and are able to connect without a problem. It is most likely an issue with your internet conn...
Fri, 20 Jun, 2014 at 12:59 AM
Lost account
Due to privacy regulations and in order to verify that you are the owner of the account I need to ask you to contact support@collectingsmiles.com again. Thi...
Thu, 9 Jan, 2020 at 11:53 AM
Thanks for contacting, please report abusive posts
Thanks for contacting us. We are investigating this issue. Please report all abusive paintings and comments in the Colors! Gallery. This way we can take...
Tue, 4 Feb, 2020 at 1:20 PM
social media
We are working on some exciting new Colors! stuff so keep your eyes out for news (coming soon) by following us on social media and join our Discord Server. ...
Fri, 7 Feb, 2020 at 8:11 AM
How to export a painting from Colors!
Hi! If you would like to export a painting from your Colors! 3D there are two ways of doing that. 1. upload the painting to the gallery and on web (colorsli...
Thu, 27 Feb, 2020 at 4:00 PM
hide mature / NTFS
Thank you for your email. We do allow mature/NSFW on our gallery as long as it follow our terms: https://www.colorslive.com/termsĀ  If you in the fut...
Tue, 10 Mar, 2020 at 10:20 AM
2DS - stuck in tutorial, 3D slider
Thanks for your mail and for purchasing Colors! 3D. Unfortunately, there is no way to circumvent this requirement in the tutorial. When Colors! 3D was r...
Thu, 26 Mar, 2020 at 9:53 AM
Colors Live Release
Colors Live is not yet released in the Nintendo eShop. Once it is released you'll be sent a eShop download code through GameFound. We are still working ...
Tue, 6 Oct, 2020 at 10:27 AM
Nib replacement
Sorry that you were affected by the damaged nibs issue. We've reworked how things are packaged in the factory to avoid this happening in the future. We&...
Fri, 18 Sep, 2020 at 2:39 PM